Outlook could not create the work file error when you start Outlook
When start Microsoft Outlook, you receive the following error message:
Exit Outlook.
Start Registry Editor. To do this, use one of the following procedures, as appropriate for your situation:
- Windows 10, Windows 8.1, and Windows 8: Press Windows Key+R to open a Run dialog box. Type regedit.exe and then press OK.
- Windows 7 or Windows Vista: Select Start, type regedit.exe in the search box, and then press Enter.
Locate and then select the following subkey:
Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell FoldersRight-click the Cache key, and then select Modify.
Note
The Cache string value varies, depending on your version of Windows.
Windows 10, or Windows 8.1
DWORD: Cache
Type: REG_EXPAND_SZ
Data: %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCacheWindows 8, Windows 7, or Windows Vista
DWORD: Cache
Type: REG_EXPAND_SZ
Data: %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet FilesWindows XP
DWORD: Cache
Type: REG_EXPAND_SZ
Data: %USERPROFILE%\Local Settings\Temporary Internet FilesOn the File menu, select Exit to exit Registry Editor.
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